Air Conditioning and Heating Repair in Little Elm TX

Charlie did a great job however the first man that was sent out was not as friendly. And we were disappointed that we had to wait until the next day to get it fixed as we had to go to her daughters house

Quick reponse, very knowledgeable and customer service was amazing.

My technician was prompt and very professional.

Carl was very friendly, provided superior service. He diagnose my home quickly and was very thorough. In the future, I would like for Carl to service my home.

Very helpful and practical service.

Tony was very friendly and efficient

This morning I had an appointment window of 8 to 12 for a heating unit check up. I got a call from the office advising me that Tony would arrive between 8:30 and 8:45. He was here promptly at 8:30. He was Very thorough in his investigation of our systems and made some recommendations while explaining why and showing me pictures of what the new regulations required. I was Very impressed and would like Tony to do my service in the future.

They were very quick to respond to our call for help with our heater. He was able to diagnose and correct the problem in under an hour. Also apprised us of things that needed to be done, but was not pushy in any means to get it done; understanding the situation we find ourselves in. I appreciate everything they have done and the information provided to me.

Able was very informative and honest about potential issues that could impact us in the future. He was thorough in his explanation and was not pushy. Most companies try to up-sell customers but I did not get that from this service visit at all. He was extremely professional and left me confident that our household is in good hands.

Able was very courteous and answered all of my questions concerning my ac/furnace unit.

I have to say I've been very happy Colony Air Conditioning the 3 times I've had them over. Rene was my service tech each time and I know a good employee when I see one. He doesn't rush, explains things well, and is very professional. I highly recommend them!

Carl did a great job and was very thorough in communicating what he found and what he did during his inspection of our system. We appreciate Colony Air's comittment to great customer service and knowledgable and friendly technicians!

Tech Carl did an excellent job!

Called before they came! Stayed to make sure we were happy and both of my units were working properly. Courteous and hard working. I've been with Colony A/C for over 20 years! Very satisfied!