Air Conditioning and Heating Repair in Coppell TX

Colony Air has replaced three of our four systems over the past few years. They were great to work with. All of the techs who perform spring and fall maintenance have been friendly, courteous and professional.

Brett was awesome! He quickly diagnosed what the problem was and was able to get the issue fixed quickly. He had a great attitude and was great to work with.

The Colony and our guy Brett Sutherland are the best!!! So glad that we chose the Colony for our HVAC needs and congrats to the Colony on hiring and having Brett Sutherland, he's awesome!!!

Rene V. did an awesome job granting us a free second opinion today. A competitor did our maintenance recently and said we were low on coolant. He also said we had a leak that needs to be fixed. Rene V. showed me the numbers and we were not low at all. He saved us $800! Rene also came when he said he was going to come and he took the time to clean the cobwebs out of our unit (something the previous company should have done). I will stick with Rene and Colony AC from now on.

I have used CACH for several years and really appreciate their quality and consistency. They meet my expectations every time and do not try to sell me on repairs "I might need".

Matt did a great job! Very through and professional! Explains things well

Emilio showed up on time and did my regular maintenance for both units. He was very thorough and professional. Made some good suggestions for better management of units.

Would like to see the service windows reduced from 1-4 hours to at least 1-3 hours and preferably 1-2 hours.

Thermostat had an error code I couldn't clear and heat wasn't working. Within hours of my call Emillio and Ben arrived. They were in the attic for less than 10 min before returning with the news.....not one but both my furnace doors had come off throwing the system into a safety shut down. They attached the doors and added some screws for extra measure and were done. I was charged only for the service call. They could have told me almost anything, charged a couple of hundred dollars and I never would have been the wiser. Honesty above reproach is rare but standard with Colony Air. Over the past 19 years (and two homes) I have used Colony Air I have had multiple such experiences.

Person knowledgeable

Emilio was very professional and Showed up in a timely fashion as promised. Colony informed me via phone and text with tracking ability. Emilo took the time to explain a few things to me around proper use of the dampers on my 2 units.

Today's service was the first maintenance check for my new unit that was installed last summer. Colony Air is one of the best AC companies that I've ever dealt with. The staff are extremely knowledgeable and polite. They send a pre-visit picture message of the technician assigned to the service call, so you know the approximate arrival time, who and what to expect when they get there. Also keeping health and safety in mind during the COVID pandemic, the technicians wear house booties, gloves and masks; and they ask customers to also wear a mask to ensure the highest level of protection is provided to the customer and to the company. Once the service is completed, they review in detail, allowing time for Q&A. They offer honest recommendations for optional services to improve air quality, reducing dust partials and allergens, when needed. No other companies can compare with Colony AC's pricing and services. If you are looking for a great heating and AC company with great service, friendly and trustworthy staff, look no further; Colony Air Conditioning and Heating is the company for you.

Good

Professional; timely

When Rene came to our home for a scheduled visit I asked about the RGFClear Sky air purification system. After Rene explained the benefits of the system we had him install it. Rene was thorough, quick and PROFESSIONAL.